Check HTTPS certificates and AutoSSL

Check the address and DNS

A certificate covers specific names. example.com, www.example.com and blog.example.com may need separate coverage on the same or different certificates. First confirm the address and check that its A and any AAAA records point to the intended service.

Check the status in cPanel

1. Open SSL/TLS Status. In newer interfaces it may be a tab under SSL/TLS Certificates.
2. Search for the domain and inspect its certificate status, validity and any AutoSSL error.
3. Make sure the required names are included in AutoSSL if your service provides it.
4. If Run AutoSSL is available, run the check after fixing DNS problems. Otherwise wait for the service's automatic run or ask support to check issuance.
5. Once complete, check both the certificate status and the website's HTTPS address in a browser.

If issuance fails

Common causes include incorrect DNS, redirects or firewalls that prevent domain validation, and a CAA record restricting the issuer. Check the exact name mentioned in the error. Do not delete DNS records at random.

A valid certificate does not itself change internal HTTP links. If HTTPS works but the page loads insecure content, correct image and other resource URLs in the website configuration. Enable forced HTTPS only after HTTPS works. Do not bypass a browser certificate warning when signing in.