Sign in to NordicHost Roundcube webmail

Open webmail through the customer portal

You need an active email or cPanel web hosting service and permission to manage it. A domain registration alone does not create a mailbox.

1. Sign in to the NordicHost customer portal and open the correct email or web hosting service.
2. Select Login to cPanel and open Email Accounts.
3. Find your full email address and select Check Email.
4. If the webmail landing page appears, choose Roundcube and Open.

Use a direct sign-in address

You can bookmark the webmail sign-in page for your service. The /webmail address on your own domain only works when its DNS and certificate are configured correctly. Bookmark the sign-in page, not a one-time cPanel login link or a URL containing a session token.

For direct sign-in, use your full email address and the mailbox's own password. Your customer portal password belongs to a separate account.

If sign-in fails

First check the spelling of the address and try resetting the mailbox password in cPanel. If the cPanel button is missing, check the selected service and your permissions. Hosting for AI-built websites uses its own management view.

Confirm success by sending and receiving a message. Sign out afterwards, especially on a shared device. If the sign-in page reports a certificate warning, use the address opened through your service and report the error to support.